SOLARSTONE is committed to protecting the privacy and security of personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request information, purchase products or services, or interact with us as a customer, partner, supplier, or website visitor.

1. Data Controller

The controller responsible for processing personal data is:

Solarstone OÜ
Registry code: 12916046
Arkaadia aed 5, 71004 Viljandi, Estonia
E-mail: info@solarstone.com

2. What Personal Data We Collect

Depending on how you interact with SOLARSTONE, we may collect and process the following categories of personal data:

• Name and surname
• Company name and position
• Telephone number
• E-mail address
• Postal or project address
• Information submitted through contact forms
• Information related to quotations, orders, deliveries, and support requests
• Communication history between you and SOLARSTONE
• IP address and technical information about your device and browser
• Website usage data collected through cookies and analytics tools

We collect personal data directly from you when you contact us, submit a form, request a quotation, become a partner, subscribe to updates, or use our website and services.

3. Why We Process Personal Data

SOLARSTONE processes personal data for the following purposes:

• Responding to inquiries and requests
• Preparing quotations and project proposals
• Managing customer, supplier, and partner relationships
• Fulfilling contractual obligations
• Delivering products and services
• Providing technical support
• Improving our products, services, and website
• Complying with legal, accounting, and regulatory requirements
• Sending marketing communications where consent has been provided

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Consent provided by the data subject
• Protection of vital interests where required by law

5. Sharing Personal Data

To provide our products and services, we may share personal data with selected third parties, including:

• Certified installation partners
• Logistics and delivery providers
• Payment and financial service providers
• IT and hosting service providers
• Professional advisors and auditors
• Public authorities where required by law

All third parties processing personal data on our behalf are required to implement appropriate security measures and comply with applicable data protection legislation.